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  1. Gate Customer Support
  2. Subscription Plans
  3. Billing and Payments

Billing and Payments

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Information on Subscription plan billing and payments

  • Is there an automatic renewal for the Premier Plan or Premier Plus Plan?
  • How can I change my credit card information used for my Premier Plan?
  • What happens if I want to pause my subscription for a period of time?
  • Can I use my bank account to pay?
  • If I upgrade from the Basic Plan to the Premier Plan or Premier Plus Plan, how will I be charged?
  • Do I have to pay for extra smartphones connected to a Gate Smart Lock under the Premier Plan or the Premier Plus Plan?
  • Does the Premier Plan or Premier Plus Plan require any contracts or long-term commitments?
Gate Customer Support
FCC Statement | Limited Warranty