Users do not have the option to pause any paid subscriptions.
Articles in this section
- Is there an automatic renewal for the Premier Plan or Premier Plus Plan?
- What happens to my subscription plan if I change the name of my Gate Smart Lock? What about moving the lock to a new address if I move or change my phone number?
- Can I move my subscription plan to another Gate Smart Lock?
- How can I change my credit card information used for my Premier Plan?
- Can I see the recorded videos of my last 30 days as soon as I purchase the Premier Plan?
- What happens to my recordings if I cancel my subscription plan?
- What happens if I want to pause my subscription for a period of time?
- How can I cancel my subscription plan?
- Can I use my bank account to pay?
- If I upgrade from the Basic Plan to the Premier Plan or Premier Plus Plan, how will I be charged?